Billing Terms and Conditions
Last updated: June 3, 2025
This Billing Terms & Conditions page explains how payments are accepted, processed, and confirmed for orders placed through Aravenae.
By placing an order on our website, you agree to the billing and payment terms described below.
Accepted Payment Methods
We accept the following payment methods:
- Shop Pay
- Visa
- MasterCard
- American Express
- Diners Club
- Discover
- JCB
- Maestro
- UnionPay
- Apple Pay
- Google Pay
- PayPal
Available payment options may be shown at checkout based on your device, browser, location, and the payment methods supported by our payment providers.
We do not accept bank transfers, checks, cash on delivery, or manual offline payments.
Currency
All payments are processed in United States Dollars (USD).
If your card, bank account, or payment provider uses another currency, your payment provider may apply currency conversion rates or additional fees. These charges are set by your bank or payment provider and are not controlled by Aravenae.
Secure Payment Processing
Payments on our website are processed through secure third-party payment providers.
Your payment details are handled through encrypted payment systems. Aravenae does not store your full card number or full payment account details.
Depending on the payment method selected at checkout, your payment may be processed by the relevant payment provider, such as Shop Pay, your card issuer, a digital wallet provider, or PayPal.
Payment Authorization
When you place an order, your selected payment method will be charged or authorized at checkout.
Your order will only be processed after payment has been successfully authorized or completed.
If your payment cannot be verified, is declined, or requires additional review, your order may be delayed or cancelled.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email with your order details.
If you do not receive an order confirmation email, please check your spam or junk folder. You may also contact us at info@aravenae.com for assistance.
Billing Information
Please make sure your billing information is accurate when placing your order.
Your billing name, billing address, email address, and payment details should match the information connected to your selected payment method where applicable.
Orders with incomplete, inaccurate, or mismatched billing details may be delayed or cancelled if verification is required.
Fraud Prevention
For customer protection, orders may be reviewed for possible fraud, unauthorized payment activity, or incorrect billing information.
If additional verification is needed, we may contact you using the email address provided at checkout.
Aravenae reserves the right to cancel or refuse any order that appears to be unauthorized, fraudulent, or unable to be verified.
Payment Issues
If you experience a payment issue at checkout, please check that your payment details are correct and that your selected payment method is active.
If the issue continues, you may contact your bank, card issuer, digital wallet provider, or PayPal for more information.
You may also contact us at info@aravenae.com with a brief description of the issue.
Contact Information
If you have any questions about billing, payment, or order confirmation, please contact us using the details below.
Store Name: Aravenae
Email: info@aravenae.com
Business Address: 2833 Pemba Dr, Costa Mesa, CA 92626, United States
Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (GMT-5)
We aim to respond to customer inquiries within 1–2 business days.