Questions about an order, delivery, returns, refunds, or our lighting products? We’re here to help. Please contact Aravenae using the information below, and we’ll respond as soon as we can within our stated response time.

How to Reach Us

Email: info@aravenae.com

We aim to respond to inquiries within 48 business hours.

If you’re contacting us about an existing order, please include your order number and the email address used at checkout. This helps us identify your order and assist you more efficiently.

Operating Hours

Monday–Friday: 10:00 AM–7:00 PM (GMT-8)

Our business days are Monday through Friday. Messages received outside our Operating Hours will be reviewed during the next applicable business period.

Contact & Business Information

Store Name: Aravenae
Operating Address: 2833 Pemba Dr, Costa Mesa, CA 92626, United States
Contact Email: info@aravenae.com
Operating Hours: 10:00 AM–7:00 PM (GMT-8)

The address above is our Operating Address and is provided for business identification and transparency.

If you need to make a return, please contact us first at info@aravenae.com so we can review your request and, if approved, provide the appropriate return instructions.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

Helpful Information

For additional information about ordering, shipping, returns, refunds, privacy, and other store terms, please refer to our Shipping Policy, Return & Refund Policy, Privacy Policy, Terms of Service, and FAQ.

If you still have questions, email us at info@aravenae.com. We’ll be glad to help clarify the information you need.